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    State Bank of India Customer Care Number & Customer Service

    Get instant access to State Bank of India customer care number, helpline number, and customer service contact details. Find State Bank of India toll free number, complaint number, email support, and complete escalation matrix for quick resolution.

    State Bank of India logo

    State Bank of India

    Banking

    India's largest public sector bank providing comprehensive banking and financial services with extensive customer support infrastructure across multiple escalation levels.

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    State Bank of India Customer Care Information

    Looking for State Bank of India customer care number? You've come to the right place. CallMyCare provides comprehensive State Bank of India customer service information including helpline numbers, email support, and escalation procedures for quick issue resolution.

    State Bank of India Customer Support Options

    • State Bank of India Customer Care Number: Direct phone support for immediate assistance
    • State Bank of India Helpline Number: 24/7 support for urgent queries
    • State Bank of India Email Support: Written communication for detailed issues
    • State Bank of India Complaint Number: Dedicated line for grievances and complaints
    • State Bank of India Escalation Matrix: Step-by-step escalation process

    Complete State Bank of India Customer Care Guide

    Frequently Asked Questions - State Bank of India Customer Care

    What is State Bank of India customer care number?

    State Bank of India customer care number is available in our contact details above. For immediate assistance, you can call the primary customer care number. The helpline is available 24/7 for urgent queries and customer support needs.

    How to contact State Bank of India customer care?

    You can contact State Bank of India customer care through multiple channels: Call the customer care number, send an email to their support team, use live chat on their website, or reach out via social media. Each contact method is listed above with specific details and operating hours.

    What are State Bank of India customer care timings?

    State Bank of India customer care operates with different timings for different services. The primary helpline is typically available 24/7, while specialized services may have specific operating hours. Check the contact details above for specific timing information for each service.

    How to escalate State Bank of India complaints?

    To escalate State Bank of India complaints, follow our escalation matrix above. Start with customer care, then move to nodal officer, appellate authority, and finally regulatory bodies like TRAI (for telecom) or RBI (for banking). Each level has specific contact details and escalation procedures.

    State Bank of India Customer Service Information

    📞 Phone Support

    • • 24/7 customer care helpline
    • • Toll-free numbers available
    • • Multi-language support
    • • IVR navigation assistance

    📧 Email Support

    • • Dedicated support email addresses
    • • 24-48 hour response time
    • • Detailed query resolution
    • • Document attachment support

    💬 Live Chat

    • • Real-time chat support
    • • Quick query resolution
    • • Screen sharing assistance
    • • Chat transcript available

    📱 Social Media

    • • Twitter support handle
    • • Facebook customer care
    • • WhatsApp business support
    • • Instagram direct messages

    State Bank of India Quick Reference Guide

    Emergency Contact

    Call primary customer care number for immediate assistance

    Best Time to Call

    Early morning (8-10 AM) or late evening (8-10 PM) for shorter wait times

    Have Ready

    Account number, registered mobile number, and ID proof details

    Customer Support Escalation Layers

    Choose the appropriate support level for your issue. Start with Primary Support for immediate assistance.

    Primary Support Channels
    Primary

    First level customer support including general helplines, specialized services, and digital channels

    Primary Customer Care

    N/A
    0
    0%
    Phone (General)
    toll-free24x7multilingual
    18001234
    24x7 Contact Centre, Multi-lingual support
    Phone (General)
    toll-free24x7multilingual
    18002100
    24x7 Contact Centre, Multi-lingual support
    Phone (General)
    toll-free24x7multilingual
    1800112211
    24x7 Contact Centre, Multi-lingual support
    Phone (General)
    toll-free24x7multilingual
    18004253800
    24x7 Contact Centre, Multi-lingual support
    Phone (Chargeable)
    chargeableinternational
    08026599990
    For India/International callers (chargeable)
    Phone (Unauthorised Transactions)
    fraudsecurity24x7
    1800111109
    Unauthorized Transactions - Report fraudulent transactions 24x7
    Phone (YONO App Support)
    yonoapp24x7
    1800111101
    YONO App Support - Mobile app issues 24x7
    Phone (Pensioners Help)
    pension24x7
    1800110009
    Pensioners - Pension-related queries 24x7
    Phone (PMJDY Support)
    pmjdygovernment24x7
    1800110001
    PMJDY - PM Jan Dhan Yojana 24x7
    Phone (FASTag Support)
    fastagtoll24x7
    1800110018
    FASTag services 24x7
    Phone (GST-related Support)
    gstbusiness24x7
    1800112017
    GST-related banking 24x7
    Phone (Home loan Support)
    home-loanloans24x7
    1800112018
    Home loan services 24x7
    Phone (Income tax Support)
    taxrefund24x7
    18004259760
    Income tax refund orders 24x7
    Phone (Doorstep Support)
    doorstepconvenience24x7
    1800111103
    Doorstep banking services 24x7
    Phone (Premium Customer Support)
    premiumwealth24x7
    18008900
    Premium customers (Wealth/Platinum) 24x7
    Phone (Senior citizens & differently abled Support)
    senior-citizensaccessibility24x7
    18008888
    Senior citizens & differently abled 24x7

    Email Support

    N/A
    0
    0%
    Email (General)
    generalsla-3days
    customercare@sbi.co.in
    General banking concerns - Acknowledge within 3 working days
    AI Email
    Email (Contact Centre)
    contact-centre
    contactcentre@sbi.co.in
    Contact Centre inbox - Response as per SLA
    AI Email

    SMS Support Channels

    N/A
    0
    0%
    Complaint
    complaintsms
    8008202020
    Send "UNHAPPY" to trigger complaint workflow

    Whatsapp Channels

    N/A
    0
    0%
    WhatsApp Banking
    whatsappbanking
    +919022690226
    Send "Hi" for WhatsApp Banking services

    Chat

    N/A
    0
    0%
    Virtual assistant
    chatbanking
    https://sbi.co.in/web/customer-care/customer-care
    Virtual assistant on SBI website

    Network Nodal Officers
    Secondary

    Regional escalation officers across major cities for unresolved complaints after 10 days

    Corporate Level Escalation
    Company

    Senior management escalation for complex unresolved issues

    RBI Ombudsman
    Rbi

    Final external escalation through Reserve Bank of India for unresolved complaints

    Government Escalation (Final Level)

    Use this level only when company escalation has failed. Government authorities handle serious grievances and regulatory violations.

    Consumer Helpline

    National Consumer Helpline for all consumer grievances

    Phone Support
    1915
    🕒 Available: 24x7
    Official Website
    https://consumerhelpline.gov.in

    Public Grievance Portal

    Central Public Grievance Redress and Monitoring System

    Email Support
    grievances@gov.in
    Official Website
    https://pgportal.gov.in

    TRAI (Telecom)

    Telecom Regulatory Authority of India

    Phone Support
    198
    Official Website
    https://www.trai.gov.in

    RBI Banking Ombudsman

    Reserve Bank of India Banking Ombudsman

    Official Website
    https://cms.rbi.org.in

    📋 Before Escalating to Government:

    • • Ensure you have exhausted company-level escalation
    • • Keep all complaint reference numbers and communication records
    • • Document dates, times, and details of all interactions
    • • Be prepared to provide evidence of the issue

    Frequently Asked Questions - State Bank of India Customer Care

    What is State Bank of India customer care number?

    State Bank of India customer care number is available above in our contact details section. You can call this number for immediate assistance with your queries.

    Is State Bank of India customer care available 24/7?

    State Bank of India customer care availability varies by service type. Check the specific contact details above for operating hours and 24/7 support options.

    How to escalate State Bank of India customer care complaints?

    Use our escalation matrix above to escalate your State Bank of India complaints through proper channels including nodal officers and regulatory authorities.

    Related Articles for State Bank of India

    State Bank of India Customer Care Services

    Common Issues Resolved:

    • • Account issues
    • • Card problems
    • • Transaction disputes
    • • Loan enquiries
    • • KYC updates
    • • Net banking

    Urgent Support For:

    Card blocking, fraudulent transactions, account access issues

    💡 AI Tip: For urgent issues, call the primary customer care number directly
    State Bank of India customer care numberState Bank of India helpline numberState Bank of India toll free numberState Bank of India complaint numberState Bank of India support emailbank account, credit card, debit card, loan, transaction, net bankingAccount issues, Card problems, Transaction disputes, Loan enquiries, KYC updates, Net banking

    Brand Statistics

    Overall Rating
    N/A/5
    Total Reviews
    0
    Monthly Visits
    0
    Response Time
    N/A
    Help Requests
    0/month
    Success Rate
    0%
    0

    Quick Insights

    Best time to call:10 AM - 2 PM
    Avg. wait time:5-10 mins
    Resolution rate:85%
    State Bank of India IVR Navigation GuideState Bank of India Customer Reviews
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