CallMyCare Logo
    CallMyCareCustomer Care Directory
    HomeBrandsCategoriesAboutContact
    Back to CallMyCare Home

    Airtel Customer Care Number & Customer Service

    Get instant access to Airtel customer care number, helpline number, and customer service contact details. Find Airtel toll free number, complaint number, email support, and complete escalation matrix for quick resolution.

    Airtel logo

    Airtel

    Telecom
    4.2

    Bharti Airtel Limited is India's leading telecommunications services company offering mobile, broadband, DTH, and enterprise solutions. Get comprehensive customer care information including helpline numbers, email support, escalation procedures, and complaint resolution process. Available 24/7 for immediate assistance with network issues, recharge problems, plan changes, and billing queries.

    Follow:
    WebsiteFacebookTwitterLinkedInInstagramYouTube
    Official WebsiteMobile App

    Airtel Customer Care Information

    Looking for Airtel customer care number? You've come to the right place. CallMyCare provides comprehensive Airtel customer service information including helpline numbers, email support, and escalation procedures for quick issue resolution.

    Airtel Customer Support Options

    • Airtel Customer Care Number: Direct phone support for immediate assistance
    • Airtel Helpline Number: 24/7 support for urgent queries
    • Airtel Email Support: Written communication for detailed issues
    • Airtel Complaint Number: Dedicated line for grievances and complaints
    • Airtel Escalation Matrix: Step-by-step escalation process

    Complete Airtel Customer Care Guide

    Frequently Asked Questions - Airtel Customer Care

    What is Airtel customer care number?

    Airtel customer care number is available in our contact details above. For immediate assistance, you can call the primary customer care number. The helpline is available 24/7 for urgent queries and customer support needs.

    How to contact Airtel customer care?

    You can contact Airtel customer care through multiple channels: Call the customer care number, send an email to their support team, use live chat on their website, or reach out via social media. Each contact method is listed above with specific details and operating hours.

    What are Airtel customer care timings?

    Airtel customer care operates with different timings for different services. The primary helpline is typically available 24/7, while specialized services may have specific operating hours. Check the contact details above for specific timing information for each service.

    How to escalate Airtel complaints?

    To escalate Airtel complaints, follow our escalation matrix above. Start with customer care, then move to nodal officer, appellate authority, and finally regulatory bodies like TRAI (for telecom) or RBI (for banking). Each level has specific contact details and escalation procedures.

    Airtel Customer Service Information

    📞 Phone Support

    • • 24/7 customer care helpline
    • • Toll-free numbers available
    • • Multi-language support
    • • IVR navigation assistance

    📧 Email Support

    • • Dedicated support email addresses
    • • 24-48 hour response time
    • • Detailed query resolution
    • • Document attachment support

    💬 Live Chat

    • • Real-time chat support
    • • Quick query resolution
    • • Screen sharing assistance
    • • Chat transcript available

    📱 Social Media

    • • Twitter support handle
    • • Facebook customer care
    • • WhatsApp business support
    • • Instagram direct messages

    Airtel Quick Reference Guide

    Emergency Contact

    Call primary customer care number for immediate assistance

    Best Time to Call

    Early morning (8-10 AM) or late evening (8-10 PM) for shorter wait times

    Have Ready

    Account number, registered mobile number, and ID proof details

    Customer Support Escalation Layers

    Choose the appropriate support level for your issue. Start with Primary Support for immediate assistance.

    Primary Support
    Primary

    First level customer support for general queries and immediate assistance

    Customer Care

    3 mins
    1500
    85%
    Enquiries and Requests
    Primary
    PostpaidDelhi
    121
    For all mobile services related queries
    Available: 24x7
    Complaint
    Primary
    Toll Free
    24x7
    198
    For registering complaints and grievances
    Available: 24x7
    For Postpaid
    24x7
    9810012345
    In case calling from any other number
    Available: 24x7
    For Prepaid
    24x7
    9810012345
    In case calling from any other number
    Available: 24x7
    Best time to contact: 24x7

    Email Support

    2 hours
    800
    78%
    General Support
    Primary
    24x7
    121@in.airtel.com
    For general queries and support requests
    Available: 24x7
    AI Email
    Best time to contact: 24x7

    Live Chat

    2 mins
    900
    80%
    Airtel Thanks APP
    Toll Free
    24x7
    https://www.airtel.in/airtel-thanks-app
    Get instant answers to all your queries
    Available: 24x7
    Best time to contact: 9 AM - 9 PM

    SMS Support

    10 mins
    600
    75%
    SMS Helpline
    Primary
    24x7
    121
    Send SMS for balance and plan details
    Available: 24x7
    Best time to contact: 24x7

    Secondary Support
    Secondary

    Specialized support for technical issues and account-related problems

    Company Escalation
    Company

    Escalation to company grievance cell for unresolved complaints

    Government Escalation (Final Level)

    Use this level only when company escalation has failed. Government authorities handle serious grievances and regulatory violations.

    Consumer Helpline

    National Consumer Helpline for all consumer grievances

    Phone Support
    1915
    🕒 Available: 24x7
    Official Website
    https://consumerhelpline.gov.in

    Public Grievance Portal

    Central Public Grievance Redress and Monitoring System

    Email Support
    grievances@gov.in
    Official Website
    https://pgportal.gov.in

    TRAI (Telecom)

    Telecom Regulatory Authority of India

    Phone Support
    198
    Official Website
    https://www.trai.gov.in

    RBI Banking Ombudsman

    Reserve Bank of India Banking Ombudsman

    Official Website
    https://cms.rbi.org.in

    📋 Before Escalating to Government:

    • • Ensure you have exhausted company-level escalation
    • • Keep all complaint reference numbers and communication records
    • • Document dates, times, and details of all interactions
    • • Be prepared to provide evidence of the issue

    Frequently Asked Questions - Airtel Customer Care

    What is Airtel customer care number?

    Airtel customer care number is available above in our contact details section. You can call this number for immediate assistance with your queries.

    Is Airtel customer care available 24/7?

    Airtel customer care availability varies by service type. Check the specific contact details above for operating hours and 24/7 support options.

    How to escalate Airtel customer care complaints?

    Use our escalation matrix above to escalate your Airtel complaints through proper channels including nodal officers and regulatory authorities.

    Related Articles for Airtel

    Airtel Customer Care Services

    Common Issues Resolved:

    • • Network issues
    • • Recharge problems
    • • Plan changes
    • • Data issues
    • • Call drops
    • • Bill disputes

    Urgent Support For:

    Network outage, emergency recharge, call blocking issues

    💡 AI Tip: For urgent issues, call the primary customer care number directly
    Airtel customer care numberAirtel helpline numberAirtel toll free numberAirtel complaint numberAirtel support emailmobile network, recharge, data plan, call quality, network coverageNetwork issues, Recharge problems, Plan changes, Data issues, Call drops, Bill disputes

    Brand Statistics

    Overall Rating
    4.2/5
    Total Reviews
    2.3K
    Monthly Visits
    450.0K
    Response Time
    8 mins
    Help Requests
    15.0K/month
    Success Rate
    85%
    Customer Satisfaction
    78%

    Based on 2340 customer reviews

    Quick Insights

    Best time to call:10 AM - 2 PM
    Avg. wait time:8 mins
    Resolution rate:85%
    Airtel IVR Navigation GuideAirtel Customer Reviews
    CallMyCare Logo
    CallMyCare

    CallMyCare provides comprehensive information about customer care services in India, helping you connect with brands quickly and efficiently.

    Quick Links

    • Categories
    • Top Brands
    • Search
    • Submit Brand
    • Blog
    • Partner With Us

    Categories

    • Telecom
    • Banking
    • E-commerce
    • View All

    Company

    • About Us
    • Contact
    • Blog
    • Privacy Policy
    • Terms of Service

    © 2025 CallMyCare. All rights reserved.

    TermsPrivacyBlogContact
    Logos provided by Logo.dev