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    Airtel IVR Navigation Guide

    Learn how to navigate Airtel's phone system quickly and reach the right department.

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    IVR Navigation Options

    Navigate through the IVR menu options to quickly reach the right department. Press the corresponding number on your phone keypad when prompted.

    1For General Enquiries
    1Product Information
    2Service Information
    3Pricing Information
    4Location Information
    2For Support Services
    1Technical Support
    2Billing Support
    3Account Support
    4Complaint Registration
    3For Sales
    1New Purchase
    2Upgrades
    3Special Offers
    4Bulk Orders
    9To speak with a Customer Care Executive

    Pro Tips:

    • • Press * to return to the previous menu
    • • Press # to repeat the current menu
    • • Press 9 at any time to speak with a customer care executive
    • • Best time to call: Weekdays between 10 AM - 11 AM or 3 PM - 4 PM