BSNL Customer Care Escalation

Follow this escalation path if your issue is not resolved at the first level of customer care.

Escalation Hierarchy for BSNL

Follow this escalation path if your issue is not resolved at the first level of customer care.

1

Customer Care Representative

2

Customer Care Supervisor

3

Nodal Officer

4

Appellate Authority

5

Consumer Grievance Portal (Government of India)