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    Vodafone Idea Customer Care Number & Customer Service

    Get instant access to Vodafone Idea customer care number, helpline number, and customer service contact details. Find Vodafone Idea toll free number, complaint number, email support, and complete escalation matrix for quick resolution.

    Vodafone Idea logo

    Vodafone Idea

    Telecom
    3.8

    Vodafone Idea Limited (Vi) is India's leading telecommunications service provider offering mobile, broadband, and digital services. Get comprehensive customer care information including helpline numbers, email support, escalation procedures, and complaint resolution process. Available 24/7 for immediate assistance with network issues, recharge problems, plan changes, billing queries, and data services.

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    Vodafone Idea Customer Care Information

    Looking for Vodafone Idea customer care number? You've come to the right place. CallMyCare provides comprehensive Vodafone Idea customer service information including helpline numbers, email support, and escalation procedures for quick issue resolution.

    Vodafone Idea Customer Support Options

    • Vodafone Idea Customer Care Number: Direct phone support for immediate assistance
    • Vodafone Idea Helpline Number: 24/7 support for urgent queries
    • Vodafone Idea Email Support: Written communication for detailed issues
    • Vodafone Idea Complaint Number: Dedicated line for grievances and complaints
    • Vodafone Idea Escalation Matrix: Step-by-step escalation process

    Complete Vodafone Idea Customer Care Guide

    Frequently Asked Questions - Vodafone Idea Customer Care

    What is Vodafone Idea customer care number?

    Vodafone Idea customer care number is available in our contact details above. For immediate assistance, you can call the primary customer care number. The helpline is available 24/7 for urgent queries and customer support needs.

    How to contact Vodafone Idea customer care?

    You can contact Vodafone Idea customer care through multiple channels: Call the customer care number, send an email to their support team, use live chat on their website, or reach out via social media. Each contact method is listed above with specific details and operating hours.

    What are Vodafone Idea customer care timings?

    Vodafone Idea customer care operates with different timings for different services. The primary helpline is typically available 24/7, while specialized services may have specific operating hours. Check the contact details above for specific timing information for each service.

    How to escalate Vodafone Idea complaints?

    To escalate Vodafone Idea complaints, follow our escalation matrix above. Start with customer care, then move to nodal officer, appellate authority, and finally regulatory bodies like TRAI (for telecom) or RBI (for banking). Each level has specific contact details and escalation procedures.

    Vodafone Idea Customer Service Information

    📞 Phone Support

    • • 24/7 customer care helpline
    • • Toll-free numbers available
    • • Multi-language support
    • • IVR navigation assistance

    📧 Email Support

    • • Dedicated support email addresses
    • • 24-48 hour response time
    • • Detailed query resolution
    • • Document attachment support

    💬 Live Chat

    • • Real-time chat support
    • • Quick query resolution
    • • Screen sharing assistance
    • • Chat transcript available

    📱 Social Media

    • • Twitter support handle
    • • Facebook customer care
    • • WhatsApp business support
    • • Instagram direct messages

    Vodafone Idea Quick Reference Guide

    Emergency Contact

    Call primary customer care number for immediate assistance

    Best Time to Call

    Early morning (8-10 AM) or late evening (8-10 PM) for shorter wait times

    Have Ready

    Account number, registered mobile number, and ID proof details

    Customer Support Escalation Layers

    Choose the appropriate support level for your issue. Start with Primary Support for immediate assistance.

    Primary Support
    Primary

    First level customer support for general queries

    For Complaint

    N/A
    0
    0%
    For Complaint
    https://www.myvi.in/help-support/faqs?chatbotopen=true
    Let our friendly staff help you. We are always availaible 24x7

    For Complaint

    N/A
    0
    0%
    For Complaint
    customercare@vodafoneidea.com
    Email Support
    AI Email

    For Enquiries and Requests

    N/A
    0
    0%
    For Enquiries and Requests
    199
    For Enquiries and Requests

    For Complaints

    N/A
    0
    0%
    For Complaints
    198
    For Complaints

    For Any query

    N/A
    0
    0%
    For Any query
    919654297000
    For Any query and updates

    Appellate Authority
    Secondary

    If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vi Care)

    Government Escalation (Final Level)

    Use this level only when company escalation has failed. Government authorities handle serious grievances and regulatory violations.

    Consumer Helpline

    National Consumer Helpline for all consumer grievances

    Phone Support
    1915
    🕒 Available: 24x7
    Official Website
    https://consumerhelpline.gov.in

    Public Grievance Portal

    Central Public Grievance Redress and Monitoring System

    Email Support
    grievances@gov.in
    Official Website
    https://pgportal.gov.in

    TRAI (Telecom)

    Telecom Regulatory Authority of India

    Phone Support
    198
    Official Website
    https://www.trai.gov.in

    RBI Banking Ombudsman

    Reserve Bank of India Banking Ombudsman

    Official Website
    https://cms.rbi.org.in

    📋 Before Escalating to Government:

    • • Ensure you have exhausted company-level escalation
    • • Keep all complaint reference numbers and communication records
    • • Document dates, times, and details of all interactions
    • • Be prepared to provide evidence of the issue

    Frequently Asked Questions - Vodafone Idea Customer Care

    What is Vodafone Idea customer care number?

    Vodafone Idea customer care number is available above in our contact details section. You can call this number for immediate assistance with your queries.

    Is Vodafone Idea customer care available 24/7?

    Vodafone Idea customer care availability varies by service type. Check the specific contact details above for operating hours and 24/7 support options.

    How to escalate Vodafone Idea customer care complaints?

    Use our escalation matrix above to escalate your Vodafone Idea complaints through proper channels including nodal officers and regulatory authorities.

    Related Articles for Vodafone Idea

    Vodafone Idea Customer Care Services

    Common Issues Resolved:

    • • Network issues
    • • Recharge problems
    • • Plan changes
    • • Data issues
    • • Call drops
    • • Bill disputes

    Urgent Support For:

    Network outage, emergency recharge, call blocking issues

    💡 AI Tip: For urgent issues, call the primary customer care number directly
    Vodafone Idea customer care numberVodafone Idea helpline numberVodafone Idea toll free numberVodafone Idea complaint numberVodafone Idea support emailmobile network, recharge, data plan, call quality, network coverageNetwork issues, Recharge problems, Plan changes, Data issues, Call drops, Bill disputes

    Brand Statistics

    Overall Rating
    3.8/5
    Total Reviews
    1.9K
    Monthly Visits
    320.0K
    Response Time
    12 mins
    Help Requests
    12.5K/month
    Success Rate
    78%
    Customer Satisfaction
    72%

    Based on 1890 customer reviews

    Quick Insights

    Best time to call:10 AM - 2 PM
    Avg. wait time:12 mins
    Resolution rate:78%
    Vodafone Idea IVR Navigation GuideVodafone Idea Customer Reviews
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