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Vodafone Idea Customer Care Number & Customer Service

Get instant access to Vodafone Idea customer care number, helpline number, and customer service contact details. Find Vodafone Idea toll free number, complaint number, email support, and complete escalation matrix for quick resolution.

Vodafone Idea logo

Vodafone Idea

Telecom
3.8

Vodafone Idea Limited (Vi) is India's leading telecommunications service provider offering mobile, broadband, and digital services. Get comprehensive customer care information including helpline numbers, email support, escalation procedures, and complaint resolution process. Available 24/7 for immediate assistance with network issues, recharge problems, plan changes, billing queries, and data services.

Vodafone Idea Customer Care Information

Looking for Vodafone Idea customer care number? You've come to the right place. CallMyCare provides comprehensive Vodafone Idea customer service information including helpline numbers, email support, and escalation procedures for quick issue resolution.

Vodafone Idea Customer Support Options

  • Vodafone Idea Customer Care Number: Direct phone support for immediate assistance
  • Vodafone Idea Helpline Number: 24/7 support for urgent queries
  • Vodafone Idea Email Support: Written communication for detailed issues
  • Vodafone Idea Complaint Number: Dedicated line for grievances and complaints
  • Vodafone Idea Escalation Matrix: Step-by-step escalation process

Complete Vodafone Idea Customer Care Guide

Frequently Asked Questions - Vodafone Idea Customer Care

What is Vodafone Idea customer care number?

Vodafone Idea customer care number is available in our contact details above. For immediate assistance, you can call the primary customer care number. The helpline is available 24/7 for urgent queries and customer support needs.

How to contact Vodafone Idea customer care?

You can contact Vodafone Idea customer care through multiple channels: Call the customer care number, send an email to their support team, use live chat on their website, or reach out via social media. Each contact method is listed above with specific details and operating hours.

What are Vodafone Idea customer care timings?

Vodafone Idea customer care operates with different timings for different services. The primary helpline is typically available 24/7, while specialized services may have specific operating hours. Check the contact details above for specific timing information for each service.

How to escalate Vodafone Idea complaints?

To escalate Vodafone Idea complaints, follow our escalation matrix above. Start with customer care, then move to nodal officer, appellate authority, and finally regulatory bodies like TRAI (for telecom) or RBI (for banking). Each level has specific contact details and escalation procedures.

Vodafone Idea Customer Service Information

📞 Phone Support

  • • 24/7 customer care helpline
  • • Toll-free numbers available
  • • Multi-language support
  • • IVR navigation assistance

📧 Email Support

  • • Dedicated support email addresses
  • • 24-48 hour response time
  • • Detailed query resolution
  • • Document attachment support

💬 Live Chat

  • • Real-time chat support
  • • Quick query resolution
  • • Screen sharing assistance
  • • Chat transcript available

📱 Social Media

  • • Twitter support handle
  • • Facebook customer care
  • • WhatsApp business support
  • • Instagram direct messages

Vodafone Idea Quick Reference Guide

Emergency Contact

Call primary customer care number for immediate assistance

Best Time to Call

Early morning (8-10 AM) or late evening (8-10 PM) for shorter wait times

Have Ready

Account number, registered mobile number, and ID proof details

Customer Support Escalation Layers

Choose the appropriate support level for your issue. Start with Primary Support for immediate assistance.

Primary Support
Primary

First level customer support for general queries

For Complaint

N/A
0
0%
For Complaint
https://www.myvi.in/help-support/faqs?chatbotopen=true
Let our friendly staff help you. We are always availaible 24x7

For Complaint

N/A
0
0%
For Complaint
customercare@vodafoneidea.com
Email Support

For Enquiries and Requests

N/A
0
0%
For Enquiries and Requests
199
For Enquiries and Requests

For Complaints

N/A
0
0%
For Complaints
198
For Complaints

For Any query

N/A
0
0%
For Any query
919654297000
For Any query and updates

Government Escalation (Final Level)

Consumer Helpline

National Consumer Helpline for all consumer grievances

Phone Support
1915
🕒 Available: 24x7
Official Website
https://consumerhelpline.gov.in

Public Grievance Portal

Central Public Grievance Redress and Monitoring System

Email Support
grievances@gov.in
Official Website
https://pgportal.gov.in

TRAI (Telecom)

Telecom Regulatory Authority of India

Phone Support
198
Official Website
https://www.trai.gov.in

RBI Banking Ombudsman

Reserve Bank of India Banking Ombudsman

Official Website
https://cms.rbi.org.in

📋 Before Escalating to Government:

  • • Ensure you have exhausted company-level escalation
  • • Keep all complaint reference numbers and communication records
  • • Document dates, times, and details of all interactions
  • • Be prepared to provide evidence of the issue

Frequently Asked Questions - Vodafone Idea Customer Care

What is Vodafone Idea customer care number?

Vodafone Idea customer care number is available above in our contact details section. You can call this number for immediate assistance with your queries.

Is Vodafone Idea customer care available 24/7?

Vodafone Idea customer care availability varies by service type. Check the specific contact details above for operating hours and 24/7 support options.

How to escalate Vodafone Idea customer care complaints?

Use our escalation matrix above to escalate your Vodafone Idea complaints through proper channels including nodal officers and regulatory authorities.

Related Articles for Vodafone Idea

Vodafone Idea Customer Care Services

Common Issues Resolved:

  • Network issues
  • Recharge problems
  • Plan changes
  • Data issues
  • Call drops
  • Bill disputes

Urgent Support For:

Network outage, emergency recharge, call blocking issues

💡 AI Tip: For urgent issues, call the primary customer care number directly

Brand Statistics

Overall Rating
3.8/5
Total Reviews
1.9K
Monthly Visits
320.0K
Response Time
12 mins
Help Requests
12.5K/month
Success Rate
78%
Customer Satisfaction
72%

Based on 1890 customer reviews

Quick Insights

Best time to call:10 AM - 2 PM
Avg. wait time:12 mins
Resolution rate:78%