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    Vodafone Idea IVR Navigation Guide

    Learn how to navigate Vodafone Idea's phone system quickly and reach the right department.

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    IVR Navigation Options

    Navigate through the IVR menu options to quickly reach the right department. Press the corresponding number on your phone keypad when prompted.

    1For Prepaid Services
    1Balance Enquiry
    2Recharge Options
    3Special Offers
    4Data Plans
    2For Postpaid Services
    1Bill Enquiry
    2Payment Options
    3Plan Upgrade
    4International Roaming
    3For Network Issues
    1Network Coverage
    2Call Drop Issues
    3Internet Connectivity
    4SIM Card Issues
    4For Value Added Services
    1Activate Services
    2Deactivate Services
    3Content Services
    9To speak with a Customer Care Executive

    Pro Tips:

    • • Press * to return to the previous menu
    • • Press # to repeat the current menu
    • • Press 9 at any time to speak with a customer care executive
    • • Best time to call: Weekdays between 10 AM - 11 AM or 3 PM - 4 PM