Vodafone Idea IVR Navigation Guide
Learn how to navigate Vodafone Idea's phone system quickly and reach the right department.
IVR Navigation Options
Navigate through the IVR menu options to quickly reach the right department. Press the corresponding number on your phone keypad when prompted.
1For Prepaid Services
1Balance Enquiry
2Recharge Options
3Special Offers
4Data Plans
2For Postpaid Services
1Bill Enquiry
2Payment Options
3Plan Upgrade
4International Roaming
3For Network Issues
1Network Coverage
2Call Drop Issues
3Internet Connectivity
4SIM Card Issues
4For Value Added Services
1Activate Services
2Deactivate Services
3Content Services
9To speak with a Customer Care Executive
Pro Tips:
- • Press * to return to the previous menu
- • Press # to repeat the current menu
- • Press 9 at any time to speak with a customer care executive
- • Best time to call: Weekdays between 10 AM - 11 AM or 3 PM - 4 PM